BUSINESS SUPPORT / TRANSCRIPTION SERVICES

Transcription services.
Make recorded information useful.

Turn interviews, meetings, webinars and other recordings into readable text. Define the format, review level and delivery requirements around how you will use the transcript.

Discuss your transcription needs ↗

THE ROLE OF TRANSCRIPTION SERVICES

A transcript should support the next task.

A recording can contain useful decisions, interview evidence or material for future content. Transcription makes that information easier to search, review and share with the people who need it.

The right output depends on the purpose. A readable meeting record, a verbatim research interview and an edited webinar transcript require different instructions. We clarify those choices before agreeing the work.

WHAT THE SCOPE CAN INCLUDE

Choose the support.
Define the deliverables.

Interview and research transcripts

Prepare speaker-labelled text from interviews and recorded discussions. Agree how pauses, repetitions and non-verbal details should be represented.

Meeting and webinar transcripts

Create a text record of business discussions, presentations and Q&A sessions. Summaries or action lists are separate deliverables when requested.

Transcript editing and checking

Review an existing or automated draft against the supplied recording. Correct wording and speaker labels, with uncertain passages clearly marked.

Formatting for your workflow

Agree clean or full verbatim, timestamps, speaker labels and an editable or plain-text output. Specify file naming, timestamp intervals and any redaction instructions. Summaries, captions and translation are scoped separately.

WHAT TO SHARE

Send the context with the recording.

  • Recording length, format, number of speakers and any known audio problems.
  • The intended use and whether you need clean or full verbatim text.
  • Names, specialist terminology and reference material that can help checking.
  • Required speaker labels, timestamp intervals, output format and deadline.
  • Confirm permission to share the material, confidentiality requirements and whether sensitive information needs redaction. Ask for the agreed transfer method before sending recordings.

HOW THE WORK TAKES SHAPE

Clear inputs.
An agreed review process.

  1. 01 / Review the source

    Use a representative sample to assess language, audio quality, overlapping speakers and specialist terms. Confirm which files are in scope and whether to deliver them together or in batches.

  2. 02 / Agree the format

    Agree the quote, delivery dates, transcript conventions, checking level and revision window. Confirm who can access files, whether transcription tools may be used, and when source and output files should be returned or deleted.

  3. 03 / Transcribe and check

    Check the transcript against the source at the agreed level. Mark inaudible words or uncertain speaker labels with timestamps so the client can review them.

  4. 04 / Deliver and resolve

    Deliver the agreed files through the agreed channel. Have a named client reviewer consolidate feedback. Correct errors against the source within the agreed revision scope and confirm changes to format or scope before proceeding.

RESPONSIBILITIES & REVIEW

Clear source material. Clear expectations.

Overlapping speech, background noise and unfamiliar terms can affect what can be recovered from a recording. Unclear words should be marked for review rather than filled in with guesses. Turnaround and review requirements are agreed after assessing the source.

Agree appropriate permissions and file-handling requirements before sharing recordings. Translation, certified transcripts, specialist medical or legal transcription, captions and substantive research analysis require a separate scope and suitability review.

BEFORE WE START

Useful questions.
Clearer expectations.

What is the difference between clean and full verbatim?

Clean verbatim removes selected fillers and false starts while preserving meaning. Full verbatim retains more of the original speech detail. We agree conventions for repetitions, pauses and other relevant features before starting.

Can you add timestamps and identify speakers?

Yes, these can be included in the agreed scope. Tell us the timestamp intervals you need and provide speaker names where available; uncertain identities are flagged rather than assumed.

Can you check an AI-generated transcript?

Transcript review can be scoped against the original recording. Supplying the recording allows wording, omissions and speaker attribution to be checked; a text-only edit cannot verify what was actually said.

How is transcription priced?

The quote reflects recording length, audio quality, speaker count, terminology, output format and checking requirements. Confirm whether pricing is by recording minute or by project, what revisions are included, and how additional files or urgent deadlines affect the quote.

Can transcripts support proposal or content work?

They can provide source material for an agreed writing or research task. Turning that material into an analysis, article or proposal is a separate deliverable, with its own brief and approval.

CONNECTED BUSINESS SUPPORT

Explore the right
working arrangement.

LET’S DEFINE THE NEXT STEP

Discuss your transcription needs.

Tell us the recording type, total duration, language, intended use and deadline. We’ll confirm how to share a representative sample, then propose the output, checking level, delivery schedule and price.

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